Last Updated: December 2024
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Health and fitness information you choose to share
- Payment information for services
- Communication preferences and marketing choices
- Information provided during consultations or training sessions
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referral sources
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information to:
- Provide and improve our training services
- Process payments and manage your account
- Communicate with you about our services
- Send you marketing communications (with your consent)
- Respond to your inquiries and provide customer support
- Develop personalized training and nutrition programs
- Comply with legal obligations
- Protect our rights and prevent fraud
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who help us operate our business, including:
- Payment processors
- Email marketing platforms
- Website hosting and analytics services
- Scheduling and booking platforms
Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests or investigations
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Health Information Privacy
We take special care with health and fitness information:
- Health information is used solely for providing personalized training services
- We maintain confidentiality consistent with professional standards
- Health data is stored securely and accessed only by authorized personnel
- We do not share health information without your explicit consent, except as required by law
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through certified providers
- Regular backup and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
- Request access to your personal information
- Correct or update inaccurate information
- Request deletion of your personal information
Communication Preferences
- Opt out of marketing communications at any time
- Unsubscribe from email lists using the link in our emails
- Contact us directly to update your preferences
Cookies and Tracking
- Manage cookie preferences through your browser settings
- Opt out of analytics tracking where available
- Disable location tracking on your devices
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Improve our services and user experience
- Provide personalized content and recommendations
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Users
Our services are based in the United States. If you are accessing our services from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last Updated" date
- Notify you of significant changes via email or website notice
- Provide a reasonable notice period for material changes
Your continued use of our services after any changes constitutes acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
We will respond to your inquiry within 30 days of receipt.
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights
To exercise these rights, contact us using the information provided above. We may need to verify your identity before processing your request.